I was so thankful for all Lenard did to achieve my vehicle driver’s side window to be fixed. It was completely stuck down. He went above and beyond to assess the situation. He found the quickest way to achieve it. He was such a gentle in his communications during the whole process. I was not ever once left wondering. All the staff there was fun, happy and like a family with each other. It was an absolute joy to hear them talk with each other all day.
My SRS light came on. I took my Jeep to the dealership first thing on a Saturday morning without an appointment knowing that they would be packed and busy. My service person was James and he took care of me right away without hesitation. He worked my car in and got it fixed right away. I had called several other Jeep dealerships the day before and they would not help me get this problem which I think should have been handled as an emergency since all my safety systems where off. Thank you James so much for taking this seriously ...
Customer service was great, I was expecting to wait longer then I did the, i spent way less time there than I thought. It was quick and again the service was amazing!!
We just had the BEST service experience at Atlanta West Chrysler. Lenard was so professional and his communication is superb. Thanks for taking such great care of us!!
I initially had an issue with labor cost but after speaking with Tim the manager he handle it for me and I received the price I was quoted. The service was very efficient and I received my car that afternoon. Tony the cashier was also very helpful while I was at the dealership.James R.
Love Atlanta West!! Staff and Manager are the Best. I take all of my vehicles there. They go the extra mile in taking care of you!!!
The service was quick and precise. The service attendant was very helpful and made sure I was well informed.